Got Roofing Questions? Boots on Roofs Gives You Straight Answers.
Get honest, expert guidance on roof replacements, repairs, gutters, warranties, storm damage, and more from our family-run team. We proudly serve Central Kentucky and East Tennessee.
FAQs
Answers to Common Roofing Questions in KY and TN
From emergency repairs to insurance claims, our team is here to protect your home and budget. Below, you’ll find answers that reflect how we really do business: no shortcuts, no sales pressure, just real solutions.
What makes your roof inspections different from other companies?
We physically get on your roof, not just use drones or photos. Every inspection is done by HAAG-certified pros who check for leaks, storm damage, and hidden issues. This hands-on approach finds problems machines miss, keeping homes in our service areas protected.
Do I have to pay anything upfront for my roofing project?
No, you pay nothing until the job is complete. We never ask for a deposit, so you see the work before paying. This policy builds trust for homeowners in Central Kentucky and East Tennessee.
What materials do you use for roof replacements?
We use Owens Corning Duration shingles, RhinoRoof underlayment, ice and water guard, and replace all components: pipe boots, ridge vents, and drip edges. This ensures your new roof is built to last, even in Kentucky and Tennessee’s unpredictable weather.
Will you take on small roof repairs or just large jobs?
Yes, we handle small repairs that many contractors refuse. Whether it’s a few missing shingles or a minor leak, we’re happy to help. These small jobs often lead to long-term partnerships with homeowners across our service areas.
Do you help with insurance claims for storm or hail damage?
Yes. We have experience working with insurance adjusters and can guide you through the claim process. Our HAAG-certified inspections help you get fair coverage for hail and wind damage, which is important for homes in storm-prone areas.
Why don’t you recommend residential metal roofs?
Most barn-style metal roofs fail in 8 to 10 years due to screw loosening and rubber grommet leaks. We educate customers about these risks and recommend high-quality shingle or standing seam options for better long-term value in Kentucky and Tennessee homes.
Do you provide emergency roofing services and how do I contact you?
Yes, we offer 24/7 emergency roof repairs. For immediate help, call our Richmond office at 859-544-0425 or Knoxville at 865-680-2723. We respond quickly to roof leaks, storm damage, and urgent issues across Central Kentucky and East Tennessee.
Still have questions? We're here to help — contact us today or give us a call!